After the Prime Minister's announcement at 8.30pm on Monday 23rd March 2020, our sales showrooms are closed. Selected dealerships are open for essential maintenance & repair work. Our sales departments are available online.

We aim to keep essential parts of our business open to help keep the country mobile during the COVID-19 outbreak, we understand that keeping your vehicle running and road legal is important at this time. We are currently offering essential maintenance and repair work with priority being given to Key Workers as defined by The Government and vulnerable individuals. Details of which areas of our business are currently open, and which are closed can be found below. Please check this page regularly for the latest information.

Our teams remain available to assist with your enquiries via email or live chat, with our service departments also available by phone for urgent requests. Please click on the link below to contact us.


The Following Services Are Available at Selected Dealerships

  • Essential maintenance
  • Breakdown & warranty repairs where the vehicle cannot be safely driven
  • Safety related recalls
  • Trade parts deliveries
  • Online new & used vehicle enquiries

The Following Services Are Not Currently Available

  • Viewing/test drives of new & used vehicles
  • Repairs where the vehicle can safely be driven
  • Non-safety related recalls
  • Over-the-counter parts sales

If you need to book vehicle maintenance or repair with us, please complete the form below and a member of the team will contact you to provide a quotation (if required) and arrange the booking. Priority is being given to Key Workers as identified by The Government and vulnerable individuals.



    If You Need To Visit Us For An MOT, Service, or Repair

    The health and welfare of our staff and customers is our absolute top priority, which is why we have put the following process in place for when you visit us:

    1. Please do not visit our dealerships without a prior appointment.
    2. On arrival at the dealership you must enter the main showroom, there will be staff at the premises that can advise what you need to do. There will be a table in the middle of the showroom for you to put you keys into and discuss any questions with a member of staff from a distance.
    3. A staff member will remove and clean your keys and pass them onto the workshop to carry out the work. Just a reminder that the usual valeting and refreshment services we offer will not be available.
    4. On completion, a staff member will contact you to make payment over the phone. You can then return to the dealership to collect your keys and any relevant paperwork from the same desk where the keys were left. The main touch-points of your vehicle will have been cleaned before the car is handed back to you.

    In addition to this, the following measures are now in place at all our dealerships:

    • If you, or anyone in your household display any potential Coronavirus symptoms, or you have been advised to self-isolate, please do not visit our dealerships.
    • We have taken the government's advice around social distancing into account, customers and staff must remain at least 2-metres apart from one another.
    • Our cleaning regime has been increased, with more regular cleaning with stronger detergents happening around our dealerships.
    • Alcohol hand gel has been placed in the dealerships for staff and customer use.
    • All staff have been informed of The Government's latest advice around self-isolation and have been instructed to follow this if required.
    • All technicians are wearing gloves when driving/working on customer vehicles. These are changed between vehicles.

    Frequently Asked Questions

    Which of your dealerships are currently open?

    Close

    We are keeping as many of our dealerships open as possible to provide essential maintenance and repairs, however this may not always be possible and some dealerships may have to close at short notice. For the latest status information about each of our dealerships, please use the link below to visit our status page.

    View Our Latest Status Updates

    If I don't have my service done on time due to the Coronavirus outbreak will my warranty be affected?

    Close

    Hyundai

    No, Hyundai UK has extended service intervals by an extra 1,500 miles, with an open ended time limit.

    Please ensure engine oil and engine coolant levels are maintained within the normal range (please see your owners manual for details).

    Nissan

    No, Nissan have stated that they will apply their service guidelines flexibly to support our customers in this difficult time.

    Please ensure engine oil and engine coolant levels are maintained within the normal range (please see your owners manual for details).

    Renault & Dacia

    No, Renault & Dacia UK have stated that your warranty will not be affected due to delayed servicing if you have been told to self-isolate or we are not able to carry it out.

    Please ensure engine oil and engine coolant levels are maintained within the normal range (please see your owners manual for details).

    Vauxhall

    No, Vauxhall have extended service schedules by up to 3 months / 1,800 miles during the outbreak.

    Please ensure engine oil and engine coolant levels are maintained within the normal range (please see your owners manual for details).

    My vehicle's MOT is about to expire, what should I do?

    Close

    If your vehicle was due an MOT Test on or before 29th March 2020 you MUST have this carried out in order for it to be road legal and your insurance to remain valid. Please contact our service team in these instances.

    Where the MOT expires on or after 30th March 2020, The Government is automatically extending the validity of the current MOT certificate for 6 months and you will not need to have an MOT test carried out. However, during this time it remains your responsibility to ensure the vehicle is roadworthy. If you have any concerns about the safety of your vehicle, please contact us.

    My vehicle won't start / cannot be driven / has a warning light. What should I do?

    Close

    If you have a warning light showing or have a safety concern regarding the vehicle, you should stop using the vehicle immediately and contact your roadside assistance provider. The vehicle will then be recovered to us if required and we will attempt to repair it. Please be aware this will be subject to parts availability and priority will be given to Key Workers and vulnerable individuals.

    Roadside Assistance Contact Numbers

    Dacia: 0800 051 2251

    Hyundai: 0800 980 2733

    Nissan: 0330 123 1231

    Renault: 0800 085 8005

    Vauxhall: 0800 55 33 88

    If you vehicle is out of warranty and/or no longer covered by manufacturer roadside assistance, the RAC are able to offer a kerbside membership package or "pay-on-use" service giving immediate cover and support. (Please note: charges will apply).

    Will a courtesy vehicle be provided if my vehicle is at the dealership for maintenance or repair?

    Close

    We have a limited supply of courtesy vehicles and these are only being allocated to Key Workers and vulnerable individuals at this time. As always, these are available on a first-come-first-served basis.